Patient Billing & Support Specialist — Performance Bonus

REVCO SOLUTIONS INC; North Carolina; On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Performance Bonus

Benefits package

401(k)

PTO & Holidays

Job summary

Revco Solutions is seeking a Patient Account Specialist to join our on-site healthcare call center. You will assist patients with understanding their accounts, guide them through balance resolution, and provide clear information about procedures and services.

Responsibilities include handling inbound calls, addressing insurance and billing inquiries, and updating patient records. Excellent communication, empathy, and accuracy are essential for success in this fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Empathy, compassion, and a genuine desire to help others.
• Proven ability to learn new software quickly and adapt.
• Strong attention to detail.

Responsibilities

• Answer inbound calls from patients with empathy and professionalism.
• Assist patients with insurance inquiries, claims, and billing matters.
• Provide information about medical procedures, services, and general healthcare questions.
• Document patient interactions and update systems per guidelines.

Skills

Communication skills

Empathy

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Basic computer applications

Job description

Revco Solutions is seeking a Patient Account Specialist to join our on-site healthcare call center. You will assist patients with understanding their accounts, guide them through balance resolution, and provide clear information about procedures and services.

Responsibilities include handling inbound calls, addressing insurance and billing inquiries, and updating patient records. Excellent communication, empathy, and accuracy are essential for success in this fast-paced environment.