Remote Patient Access Concierge: Insurance & Scheduling

Abax Health; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

HSA employer contributions

Employer paid life insurance

Disability insurance (short/long-term)

AD&D insurance

Employee referral bonus

Job summary

Abax Health is seeking a remote Patient Access Concierge in the United States to autonomously manage patient registration, insurance verification, scheduling, and prior authorizations. The role supports patients, providers, and internal teams while improving workflows and mentoring colleagues as needed.

Responsibilities include obtaining authorizations, coordinating scheduling, and maintaining compliant documentation across systems.

Qualifications

• Requires a high school diploma or GED.
• 1–4 years of patient access, medical scheduling, registration, or related healthcare experience.
• Experience verifying insurance eligibility and obtaining prior authorizations.
• Experience with Cerner EMR and managing appointment scheduling.

Responsibilities

• Accurately collect, verify, and maintain patient demographics, insurance, and clinical information.
• Review accounts for completeness and resolve registration discrepancies prior to services.
• Verify insurance eligibility, benefits, referrals, and authorization requirements across payer types.

Skills

Customer service

Communication

Problem solving

Organization

Independent work

Education

High School Diploma or GED

Tools

Cerner EMR

Microsoft Office

Job description

Abax Health is seeking a remote Patient Access Concierge in the United States to autonomously manage patient registration, insurance verification, scheduling, and prior authorizations. The role supports patients, providers, and internal teams while improving workflows and mentoring colleagues as needed.

Responsibilities include obtaining authorizations, coordinating scheduling, and maintaining compliant documentation across systems.