Remote Patient Access Specialist

New Jersey Urology; United States; Remote; USD 28,000 - 39,000; Full time

Job summary

U.S. Urology Partners is seeking a Patient Access Representative to be the first point of contact for patients. The role involves remote handling of high-volume calls, insurance verification, demographic updates, and EPIC EMR data entry to support accurate access to care.

The position requires strong communication skills, a High School Diploma, and experience in a medical setting. Work is performed remotely with competitive hourly compensation.

Qualifications

• High School Diploma required.
• Experience in a medical practice or health insurance preferred.
• Excellent verbal and written communication skills; professional interactions with patients.

Responsibilities

• Greet patients and handle inbound calls in a remote, high-volume setting.
• Verify and update insurance information and demographics.
• Register new patients in EPIC EMR.
• Document patient requests in EPIC EMR.
• Triage and schedule appointments; escalate emergent concerns as needed.
• Perform other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Remote work

HIPAA compliance

Education

High School Diploma

Tools

EPIC EMR

RingCentral

Job description

U.S. Urology Partners is seeking a Patient Access Representative to be the first point of contact for patients. The role involves remote handling of high-volume calls, insurance verification, demographic updates, and EPIC EMR data entry to support accurate access to care.

The position requires strong communication skills, a High School Diploma, and experience in a medical setting. Work is performed remotely with competitive hourly compensation.