Remote Patient Access & Scheduling Specialist

Dermatology Consultants, PA; Woodbury (MN); Hybrid; USD 27,552,000 - 33,062,000; Full time

Benefits offered by this job

Holiday bonus eligibility

No Evenings or Weekends

401K and Profit Sharing

Discounts on Cosmetic Services

Free Parking

Paid Time Off and Holidays

Wellness program

Uniform allowance

Job summary

Dermatology Consultants, PA is seeking a Patient Access Specialist to schedule appointments, answer phones, gather accurate demographic and insurance information, and register patients. This role supports four East Metro clinic locations with flexible remote or hybrid work options.

Starting pay range is $20.00–$24.00 per hour. HS Diploma and 1–2 years in healthcare scheduling or reception are required; travel to four clinics as a float may be needed; Cerner scheduling experience and strong

Qualifications

• HS Diploma or equivalent.
• 1-2 years' experience in scheduling or reception in a healthcare setting.
• Experience scheduling appointments and verifying insurance.
• Ability to communicate calmly and clearly on the phone.
• Willingness to travel to four East Metro locations as needed.
• Knowledge of customer service principles and techniques.
• Familiarity with Cerner scheduling system.

Responsibilities

• Provide patient-centered customer service, using a multi-line telephone in a pleasant manner
• Schedule patient appointments using the computerized scheduling system (Cerner) which best meet the needs of the patient in adherence with our physicians' schedule and availability
• Register patients, verify and update patient data, prepare necessary confirmation letters, welcome packets and forms to send to patients
• Verify insurance eligibility
• Reschedule and cancel appointments as needed
• Occasionally work as a Float Medical Receptionist at the Front Desk in any of the four clinic locations
• Maintain strict confidentiality of patient health information
• Other clerical duties as assigned such as online appointment requests, scheduling interpreters, patient portal invitations and referrals

Skills

Customer service

Scheduling appointments

Phone communication

Cerner scheduling system

Data verification

Education

HS Diploma or equivalent

Tools

Cerner

Office equipment

Job description

Dermatology Consultants, PA is seeking a Patient Access Specialist to schedule appointments, answer phones, gather accurate demographic and insurance information, and register patients. This role supports four East Metro clinic locations with flexible remote or hybrid work options.

Starting pay range is $20.00–$24.00 per hour. HS Diploma and 1–2 years in healthcare scheduling or reception are required; travel to four clinics as a float may be needed; Cerner scheduling experience and strong