Hybrid Patient Access Specialist — Remote/Onsite

Dermatology Consultants PC; Woodbury (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Holiday bonus

401K plan

Profit sharing

Cosmetic discounts

Free parking

Paid time off

Wellness program

Medical benefits

Dental benefits

Vision benefits

HSA / FSA

Tuition reimbursement

Uniform allowance

Job summary

Dermatology Consultants PC in Minnesota is seeking a Patient Access Specialist to handle appointment scheduling, patient registration, and insurance verification at our East Metro clinics. This role supports front-desk operations and provides friendly, patient-centered service.

This position offers remote or hybrid options, with on-site work at four clinic locations as needed; travel between sites is expected to ensure smooth scheduling and coverage.

Qualifications

• HS Diploma or equivalent.
• 1-2 years’ experience in scheduling or reception in a healthcare setting.
• Experience scheduling appointments, registering patients, and obtaining/verifying insurance information
• Ability to communicate calmly and clearly with patients on the phone
• Willingness to travel to four East Metro clinic locations as a float receptionist
• Knowledge of customer service principles and techniques
• Familiarity with Cerner scheduling system

Responsibilities

• Provide patient-centered customer service, using a multi-line telephone in a pleasant manner
• Schedule patient appointments using the computerized scheduling system (Cerner) which best meet the needs of the patient in adherence with our physicians’ schedule and availability
• Register patients, verify and update patient data, prepare necessary confirmation letters, welcome packets and forms to send to patients
• Verify insurance eligibility
• Reschedule and cancel appointments as needed
• Occasionally work as a Float Medical Receptionist at the Front Desk in any of the four clinic locations
• Maintain strict confidentiality of patient health information
• Other clerical duties as assigned such as online appointment requests, scheduling interpreters, patient portal invitations and referrals

Skills

Customer service

Clear communication

Travel flexibility

Phone etiquette

Attention to detail

Education

HS Diploma or equivalent

Tools

Cerner scheduling system

Office equipment

Job description

Dermatology Consultants PC in Minnesota is seeking a Patient Access Specialist to handle appointment scheduling, patient registration, and insurance verification at our East Metro clinics. This role supports front-desk operations and provides friendly, patient-centered service.

This position offers remote or hybrid options, with on-site work at four clinic locations as needed; travel between sites is expected to ensure smooth scheduling and coverage.