Remote Patient Access & Reimbursement Lead

GSK; Durham (NC); Remote; USD 152,000 - 254,000; Full time

Job summary

The Patient Access Manager at GSK is a field-based role serving as a single point of contact to help providers and patients navigate coverage, reimbursement, and support solutions so patients start and stay on therapy.

The PAM guides onboarding, access, and ongoing treatment journey, coordinating with provider accounts on coverage, coding, and payment questions across the Oncology portfolio. This role is non-promotional and requires travel up to 20% with HIPAA compliance.

Qualifications

• Bachelor's degree required.
• 3+ years in field reimbursement, hub case management, or access programs.
• Willing to travel up to 20% with a valid driver's license.
• Experience with CRM systems, preferably Salesforce Health Cloud.

Responsibilities

• Serve as SPOC for patients, caregivers, and HCP staff on oncology access and education.
• Educate about payer coverage, prior authorization, and enrollment pathways.
• Document activities in Salesforce Health Cloud and maintain case records.
• Coordinate transfers to Specialty Pharmacy and other program services.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

The Patient Access Manager at GSK is a field-based role serving as a single point of contact to help providers and patients navigate coverage, reimbursement, and support solutions so patients start and stay on therapy.

The PAM guides onboarding, access, and ongoing treatment journey, coordinating with provider accounts on coverage, coding, and payment questions across the Oncology portfolio. This role is non-promotional and requires travel up to 20% with HIPAA compliance.