Remote Patient Access & Intake Coordinator

Sacbar; Dallas, Northern (TX, KY); Hybrid; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group seeks an Intake Operations Support Specialist to provide administrative support for the Patient Access/Intake team. You will help ensure referrals are received, documented, and routed efficiently across the intake process.

This full-time role supports day-to-day intake operations, including referral entry, document management, phone coverage, and queue maintenance, while ensuring timely handling of referrals and communications.

Qualifications

• High School Diploma or GED or equivalent work experience.
• Ability to work full-time, Monday - Friday with flexible shifts.
• Experience with data entry and maintaining electronic records.
• Healthcare or patient intake experience is a plus.

Responsibilities

• Receive referrals and enter information accurately into systems.
• Create patient records with demographics, insurance, and referral data.
• Review referrals for completeness and route to the correct Intake Specialist.
• Receive, upload, index, and organize documents in the electronic record.
• Monitor fax and electronic referral queues and shared inboxes.
• Answer calls and route inquiries to the appropriate team.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Organizational skills

Attention to detail

Verbal & written communication

Microsoft Office

Excel

Remote work ability

Education

High School Diploma or GED

Tools

EMR systems

WeInfuse

Job description

UnitedHealth Group seeks an Intake Operations Support Specialist to provide administrative support for the Patient Access/Intake team. You will help ensure referrals are received, documented, and routed efficiently across the intake process.

This full-time role supports day-to-day intake operations, including referral entry, document management, phone coverage, and queue maintenance, while ensuring timely handling of referrals and communications.