Remote Patient Intake Coordinator

NHSHP; Dallas, Northern (TX, KY); Hybrid; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Telecommuter policy

Job summary

UnitedHealth Group's Optum division is seeking an Intake Operations Support Specialist to provide administrative and operational support to the Patient Access/Intake team, ensuring referrals are received, documented, and routed accurately throughout the intake process. This full-time, national remote role supports day-to-day intake operations, including referrals, document management, and queue monitoring.

It emphasizes HIPAA compliance, data accuracy, and professional communication, with paid

Qualifications

• High School Diploma or GED required.
• 1+ years administrative support, customer service or related experience.
• Experience with data entry and maintaining electronic records.

Responsibilities

• Receive incoming referrals and enter referral information.
• Create and update patient records with demographics and referral data.
• Route referrals to the appropriate Intake Specialist.
• Manage documents within the patient record and monitor queues.
• Answer calls and assist or route as needed.
• Maintain HIPAA confidentiality and data accuracy.

Skills

Administrative support

Data entry

Customer service

Healthcare operations

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

UnitedHealth Group's Optum division is seeking an Intake Operations Support Specialist to provide administrative and operational support to the Patient Access/Intake team, ensuring referrals are received, documented, and routed accurately throughout the intake process. This full-time, national remote role supports day-to-day intake operations, including referrals, document management, and queue monitoring.

It emphasizes HIPAA compliance, data accuracy, and professional communication, with paid