Remote Partnerships Activation & Operations Specialist

Holafly; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full remote flexibility

International and entrepreneurial env.

Competitive salary package

Quarterly 30% variable compensation

Career growth opportunities

Flexible working culture

Learning and professional development

Job summary

Holafly is seeking a proactive Partnerships Operations & Activation Specialist to join our Travel Partnerships team.

This role will support day-to-day operations, onboarding and activation for partners across global markets, combining operational support, onboarding, activation, partner communication, and light commercial responsibilities to help partners launch, stay engaged, and become active revenue-generating accounts.

Qualifications

• 2–3 years of experience in Operations, Partner Support, Customer Success, Partnerships, Sales Support, or similar roles.
• Professional fluency in Spanish and English (mandatory).
• Strong written and verbal communication skills.
• Highly organized and detail-oriented.
• Commercial mindset with willingness to drive partner activation and growth.
• Comfortable with CRM tools such as HubSpot and operational tools such as Jira.

Responsibilities

• Manage inbound partner requests and onboarding processes.
• Support inbound partner acquisition and activation initiatives.
• Conduct outbound follow-ups with newly onboarded or inactive partners to drive activation and engagement.
• Support partners during setup, including links, tracking, discount codes, and basic troubleshooting.
• Ensure fast, clear, high-quality communication with partners.
• Proactively follow up with newly onboarded partners to drive activation and first revenue generation.
• Support the Partnerships team with operational and administrative tasks related to partner management.
• Create and manage support tickets, coordinating with Product, Tech, and Operations teams through Jira.
• Monitor partner onboarding and activation funnels, identifying friction points and improvement opportunities.
• Maintain accurate records and partner information within HubSpot and internal tools.
• Support basic reporting and tracking of partner performance and activation metrics.
• Identify upsell, cross-sell, or growth opportunities when relevant.
• Help ensure a positive and smooth partner experience throughout the onboarding journey.

Skills

Spanish (fluent)

English (fluent)

Communication skills

Organization

Problem-solving

Tools

HubSpot

Jira

Job description

Holafly is seeking a proactive Partnerships Operations & Activation Specialist to join our Travel Partnerships team.

This role will support day-to-day operations, onboarding and activation for partners across global markets, combining operational support, onboarding, activation, partner communication, and light commercial responsibilities to help partners launch, stay engaged, and become active revenue-generating accounts.