Remote Partner Success & Operations Specialist

GrabJobs; Baton Rouge (LA); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

Uncapped PTO

Bonus potential

Career growth

Job summary

HDM Capital is seeking a Partner Success Specialist to work remotely in the United States. You will partner with Account Managers to onboard, document, and coordinate with internal teams, ensuring a smooth partner experience and timely responses.

The role emphasizes process optimization, reporting, and proactive problem solving to improve revenue predictability. The position requires strong collaboration, attention to detail, and a systems-minded approach.

Qualifications

• Experience supporting Account Managers and partner onboarding.
• Experience ensuring timely communication and documentation.
• Ability to identify process improvements.

Responsibilities

• Partner onboarding and documentation coordination with Account Managers.
• Maintain tools/systems including automation and enablement tech.
• Generate reports and metrics to inform partner conversations.
• Monitor partner activity and flag risks or opportunities to Account Managers.
• Maintain a professional and solutions-oriented partner experience.

Skills

Solar industry experience

Communication skills

Systems thinking

Multi-tasking

Detail-oriented

Tools

Automation platforms

Sales enablement tools

Job description

HDM Capital is seeking a Partner Success Specialist to work remotely in the United States. You will partner with Account Managers to onboard, document, and coordinate with internal teams, ensuring a smooth partner experience and timely responses.

The role emphasizes process optimization, reporting, and proactive problem solving to improve revenue predictability. The position requires strong collaboration, attention to detail, and a systems-minded approach.