Remote Partner Quality & Compliance Specialist I

Pathward, N.A.; United States; Hybrid; USD 24,000 - 39,000; Full time

Job summary

Pathward, N.A. is hiring a Partner Quality Specialist to review marketing materials for regulatory compliance and partner program implementations.

You will collaborate with legal, compliance, and network teams to ensure quality and timely deliverables. The role involves training partners, managing submissions, and maintaining strong partner relationships across onsite locations and hybrid work environments.

Qualifications

• Strong understanding of regulatory compliance principles and practices.
• Attention to detail with high accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Reviews and approves marketing materials against work papers to ensure quality and adherence to guidelines.
• Establishes and maintains relationships with Partners through regular communication via phone, email, and meetings.
• Collaborates with internal teams (legal, compliance, network ops) to address client needs and deliver solutions.
• Drives and completes department-specific program implementation tasks.
• Submits programs to payment networks for review and approval.
• Trains Partners on and monitors their use of the marketing submission portal.
• Manages the self-approval process for assigned Partners and ensures qualification levels are met.
• Maintains understanding of assigned Partners and their programs.
• Builds relationships with internal and external stakeholders.
• Conducts periodic reviews of Partners’ compliance and reports findings.
• Remediates applicable Compliance Review findings.
• Meets Service Level Agreements and quality scores.
• Participates in enterprise projects relating to partner assignments.
• Other duties as assigned

Skills

Regulatory compliance

Attention to detail

Communication skills

Team collaboration

MS Office

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Pathward, N.A. is hiring a Partner Quality Specialist to review marketing materials for regulatory compliance and partner program implementations.

You will collaborate with legal, compliance, and network teams to ensure quality and timely deliverables. The role involves training partners, managing submissions, and maintaining strong partner relationships across onsite locations and hybrid work environments.