Hybrid Partner Quality & Compliance Specialist

Pathward, National Association; United States; Hybrid; USD 23,000 - 39,000; Full time

Job summary

Pathward, National Association is seeking a Partner Quality Specialist to review marketing materials for compliance with Pathward, Network, and regulatory guidelines. The role supports program implementations and ongoing maintenance, partnering with internal teams to deliver compliant solutions.

The position emphasizes collaboration with Partners and stakeholders, ensuring adherence to service levels and quality standards while supporting enterprise projects related to Partner assignments.

Qualifications

• High School Diploma or equivalent.
• Typically requires less than one year of related experience.
• Strong understanding of regulatory compliance principles and practices.
• Attention to detail and ability to work with a high degree of accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office Suite and other relevant software applications.

Responsibilities

• Reviews and approves marketing materials against work papers to ensure quality and adherence to guidelines.
• Maintains strong relationships with Partners via phone, email, and meetings.
• Collaborates with internal teams (legal, compliance, network ops) to address client needs.
• Drives and completes department program implementation tasks.
• Submits programs to payment networks for review and approval.
• Trains Partners on the marketing submission portal.

Skills

Regulatory compliance

Attention to detail

Communication

Team collaboration

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Pathward, National Association is seeking a Partner Quality Specialist to review marketing materials for compliance with Pathward, Network, and regulatory guidelines. The role supports program implementations and ongoing maintenance, partnering with internal teams to deliver compliant solutions.

The position emphasizes collaboration with Partners and stakeholders, ensuring adherence to service levels and quality standards while supporting enterprise projects related to Partner assignments.