Remote Partner Operations & Programs Coordinator

GreenLight Workforce Solutions; San Francisco (CA); Remote; USD 55,000 - 90,000; Part time

Job summary

GreenLight Workforce Solutions is seeking a remote-only Partner Operations contractor to manage day‑to‑day systems and coordination for OpenAI Academy programs, including train‑the‑trainer initiatives and Academy Jams. You will own onboarding, cohort administration, records, communications, and program delivery, reporting to the Academy Partnerships Lead.

The role blends precise operations with live event support, turning strategic commitments into reliable workflows while ensuring

Qualifications

• Experience in program operations, partner operations, training administration, or similar roles where accurate records and consistent execution matter.
• Experience supporting cohorts, partner networks, or recurring programs with onboarding, scheduling, communications, and completion tracking.
• Ability to notice missing information and conflicting records and follow through to resolution.
• Comfort using spreadsheets and shared databases with proper documentation and handling of participant information.

Responsibilities

• Run partner and participant onboarding for the Community Trainer Program, including intake, information collection, cohort placement, scheduling, access requests, and timely follow‑up.
• Maintain accurate partner, trainer, and cohort records across Academy’s systems with clear owners and status definitions.
• Coordinate invitations, calendars, reminders, materials, office hours, and participant communications for each cohort.
• Track prerequisites, attendance, assessments, teach‑backs, and completion against criteria; route readiness decisions.
• Coordinate system access, data handoffs, and operational issues with internal teams and delivery partners, reconciling discrepancies.
• Build and maintain checklists, standard communications, dashboards, and SOPs to simplify recurring work.
• Manage delivery workplans for assigned Jams, including follow‑up, location readiness, registration, vendors, staffing, materials, and day‑of support.
• Coordinate with Academy Partnerships Lead on commitments and with logistics colleagues on content readiness and facilitator prep.
• Track expenses, dependencies, and risks; escalate exceptions requiring decisions and inform partners.
• Collect program feedback, close out records, and propose onboarding and delivery improvements.

Skills

Program operations

Coordination

Record keeping

Event execution

Communication with partners

Attention to detail

Job description

GreenLight Workforce Solutions is seeking a remote-only Partner Operations contractor to manage day‑to‑day systems and coordination for OpenAI Academy programs, including train‑the‑trainer initiatives and Academy Jams. You will own onboarding, cohort administration, records, communications, and program delivery, reporting to the Academy Partnerships Lead.

The role blends precise operations with live event support, turning strategic commitments into reliable workflows while ensuring