Remote Partner Operations & Programs Coordinator

GreenLight Workforce Solutions Inc; San Francisco (CA); Remote; USD 55,000 - 83,000; Full time

Job summary

GreenLight Workforce Solutions Inc is seeking a Partner Operations contractor to manage day-to-day systems and coordination for Academy programs, including train-the-trainer and Academy Jams. You’ll own onboarding, cohort administration, records, communications, and timely delivery under the Academy Partnerships Lead.

This role blends meticulous operations with hands-on event execution, ensuring data accuracy and smooth live events.

Qualifications

• Experience in program operations, partner operations, or training administration.
• Experience coordinating onboarding, scheduling, communications, and completion tracking for cohorts.
• Strong record-keeping and data-management abilities.

Responsibilities

• Run partner and participant onboarding for programs, including intake, cohort placement, scheduling, access requests, and timely follow-up.
• Maintain accurate partner, trainer, and cohort records across approved systems with clear ownership and status definitions.
• Coordinate invitations, calendars, reminders, materials, office hours, and participant communications across each cohort.
• Track prerequisites, attendance, assessments, teach-backs, and completion against criteria; route readiness and credential decisions to owners.
• Coordinate system access, data handoffs, and issues with internal teams and delivery partners to avoid discrepancies.
• Build and maintain checklists, standard communications, dashboards, and SOPs.
• Manage delivery workplans for assigned Jams including follow-up, location readiness, registration, vendors, staffing, run-of-show materials, and day-of support.
• Coordinate with Academy Partnerships Lead on partner commitments and with event/instructional teams on logistics and facilitator prep.
• Track expenses, dependencies, and risks; elevate exceptions needing decisions and inform partners of next steps.
• Collect program and event feedback, close records, and recommend onboarding and delivery improvements.

Skills

Program operations

Partner operations

Training administration

Onboarding

Cohort management

Spreadsheet management

Record keeping

Tools

Spreadsheets

Shared databases

Program systems

Job description

GreenLight Workforce Solutions Inc is seeking a Partner Operations contractor to manage day-to-day systems and coordination for Academy programs, including train-the-trainer and Academy Jams. You’ll own onboarding, cohort administration, records, communications, and timely delivery under the Academy Partnerships Lead.

This role blends meticulous operations with hands-on event execution, ensuring data accuracy and smooth live events.