Remote Partner Enablement Architect

Ciena Corporation; United States; On-site; USD 115,500 - 184,500; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) plan with company match

Employee Stock Purchase Program (ESPP)

Paid holidays and vacation

Job summary

Ciena is seeking an experienced enablement professional to develop scalable training, content, and resources for our partner ecosystem. You will design modular enablement materials for sales and technical audiences and collaborate with cross-functional teams to keep content accurate and aligned to business priorities.

The role requires 5–8 years of experience in sales or technical enablement for complex networking or managed services, strong writing and curriculum design skills, and comfort

Qualifications

• Bachelor’s degree in Science/Engineering or related field required.
• 5–8 years’ experience creating sales, technical, or instructional enablement content for complex networking or managed services.
• Experience using AI-enabled and digital tools to create enablement assets, improve productivity, and support adoption.
• Strong understanding of optical networking, communications services, managed services, or partner-led technology offerings.
• Proven ability to translate complex technical solutions into clear, modular enablement assets, with strong content design, writing, and curriculum-development skills.
• Experience in a train-the-trainer, instructional design, or enablement-coaching capacity.
• Strong project management skills with the ability to prioritize and deliver multiple enablement initiatives simultaneously.
• Comfortable working across a global, matrixed organization with diverse cross-functional stakeholders.

Responsibilities

• Enablement Content and Curriculum: Design scalable toolkits, learning paths, and reusable training materials for partner-facing sales and technical audiences.
• Sales and Technical Enablement: Create clear, audience-appropriate content that helps partner-facing teams explain value, positioning, and technical concepts effectively.
• Internal Enablement Support: Provide coaching, guidance, and reusable resources that help internal teams deliver consistent, high-quality partner enablement at scale.
• Enablement Innovation and Tool Adoption: Identify and apply practical tools, including AI-enabled capabilities, to improve content creation, planning, enablement quality, and delivery efficiency.
• Content Resource Support: Provide templates, guidance, and reusable materials that help scale enablement across the partner ecosystem.
• Cross-Functional Collaboration: Work with product, technical, marketing, and partner-facing teams to keep materials accurate, current, and aligned with business priorities.
• Content Management and Improvement: Maintain an organized enablement asset library, refresh content as business needs evolve, and use adoption, feedback, and outcomes to improve materials over time.

Skills

Sales enablement

Instructional design

Curriculum development

Project management

AI tools

Content design

Cross-functional collaboration

Global/matrix awareness

Education

Bachelor’s degree in Science/Engineering

Tools

AI-enabled tools

Content authoring tools

Job description

Ciena is seeking an experienced enablement professional to develop scalable training, content, and resources for our partner ecosystem. You will design modular enablement materials for sales and technical audiences and collaborate with cross-functional teams to keep content accurate and aligned to business priorities.

The role requires 5–8 years of experience in sales or technical enablement for complex networking or managed services, strong writing and curriculum design skills, and comfort