Partner Technical Enablement Engineer

United States Digital Space LLC; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

United States Digital Space LLC is seeking a Partner Technical Engineer to own the technical enablement experience for our partner network. You will design and deliver hands-on workshops, build lab environments, certify partners on latest products, and drive pipeline through well-trained partners.

This high-visibility role collaborates with Channel Sales, Channel SE, PSO, and Product teams to translate the product roadmap into partner-ready training programs — including CDP 2.0 tracks,

Qualifications

• 3+ years in a technical pre-sales, solutions engineering, partner enablement, or technical training role.
• Strong hands-on experience with UCaaS, CCaaS, or cloud communications platforms.
• Proven ability to teach and facilitate complex technical concepts to mixed-skill audiences.
• Experience building and running lab environments for training or certification programs.
• Excellent project management skills — you can run a multi-city event calendar without dropping a ball.
• Comfortable owning outcomes: track pipeline attribution, survey results, and certification completion.

Responsibilities

• Own end-to-end delivery of technical workshops, bootcamps, and summits across NA, EMEA, and ANZ.
• Coordinate workshop staffing, instructor resources, and logistics for 20+ major events per year.
• Manage marketing launch coordination and drive channel-driven attendance and registration for every event.
• Lead the Lunch & Learn roadshow series, across 18 NA cities.
• Develop comprehensive lab guides with subject-matter experts across all product families.
• Set up and maintain hands-on lab environments used in live training events.
• Create and maintain technical playbooks for each product family (Connect, CX, Agentic AI, Managed Services).
• Own technical LMS content within Docebo, keeping certification material current with product releases.
• Deliver Capstone certification grading and validation across all four CDP 2.0 tracks, plus bi-annual recertification.

Skills

Technical training

Partner enablement

Lab environments

Project management

Public speaking

Travel coordination

Tools

Docebo

Job description

United States Digital Space LLC is seeking a Partner Technical Engineer to own the technical enablement experience for our partner network. You will design and deliver hands-on workshops, build lab environments, certify partners on latest products, and drive pipeline through well-trained partners.

This high-visibility role collaborates with Channel Sales, Channel SE, PSO, and Product teams to translate the product roadmap into partner-ready training programs — including CDP 2.0 tracks,