Partner Enablement Architect (Training & Content)

Ciena Corporation; Northern (KY); Hybrid; USD 116,000 - 185,000; Full time

Job summary

Ciena, a global leader in high-speed connectivity, is seeking an Consultant/Specialist in Partner Enablement to develop scalable training, content, and resources for the partner ecosystem. This role collaborates with product, technical, marketing, and partner-facing teams to create modular learning experiences aligned to business priorities and adoption goals.

You will design learning paths, deliver coaching, and maintain an organized enablement asset library while applying AI-enabled tools to

Qualifications

• Bachelor’s degree in Science/Engineering or related field.
• 5+ years’ experience creating sales, technical, or instructional enablement content for complex communications, networking, technology, or managed service offerings.
• Experience using AI-enabled and digital tools to create enablement assets, improve productivity, and support adoption.
• Application of optical networking, communications services, managed services, or partner-led technology offerings.
• Proven ability to translate complex technical solutions into clear, modular enablement assets, including content design, writing, and curriculum development.
• Experience in a train-the-trainer, instructional design, or enablement-coaching capacity.
• Strong project management skills with the ability to prioritize and deliver multiple enablement initiatives simultaneously.

Responsibilities

• Design scalable toolkits, learning paths, and reusable training materials for partner-facing sales and technical audiences.
• Create audience-appropriate enablement content that communicates value, positioning, and technical concepts.
• Deliver coaching, guidance, and reusable resources that enable consistent partner education across internal teams.
• Identify and apply AI-enabled and digital tools to enhance content creation, planning, quality, and delivery efficiency.
• Provide templates, guidance, and reusable materials that expand enablement across the partner ecosystem.
• Collaborate with product, technical, marketing, and partner-facing teams to maintain accurate and current content.
• Maintain an organized enablement asset library and improve materials using adoption, feedback, and outcome data.

Skills

Instructional design

Curriculum development

Project management

Audience training

AI-enabled content tooling

Education

Bachelor’s degree in Science/Engineering

Tools

AI-enabled tools

Digital content platforms

Job description

Ciena, a global leader in high-speed connectivity, is seeking an Consultant/Specialist in Partner Enablement to develop scalable training, content, and resources for the partner ecosystem. This role collaborates with product, technical, marketing, and partner-facing teams to create modular learning experiences aligned to business priorities and adoption goals.

You will design learning paths, deliver coaching, and maintain an organized enablement asset library while applying AI-enabled tools to