Remote Part-Time Customer Care Specialist

CCS Medical; Clearwater (FL); Hybrid; USD 19,000 - 30,000; Part time

Benefits offered by this job

Attractive Incentives

Professional Growth

Supportive Team

Great Benefits

Job summary

CCS Medical in Clearwater, FL is seeking a part-time Customer Service Representative to support pharmacy order processing and patient interactions. The role requires handling inbound/outbound calls, validating documentation, and assisting patients with order status and insurance questions.

Training occurs in the office in Clearwater, with remote work options for ongoing duties. Join a patient-centric team focused on accuracy, compliance, and exceptional service.

Qualifications

• Experience in health care or order processing is preferred.
• Ability to navigate multiple systems and digital platforms.
• Attention to detail and strong problem-solving skills.

Responsibilities

• Process patient orders and update demographics.
• Explain benefit details and obtain patient consent.
• Support order processing and documentation per payer requirements.
• Maintain confidentiality and comply with HIPAA.

Skills

Customer service

Call handling

Communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CCS Medical in Clearwater, FL is seeking a part-time Customer Service Representative to support pharmacy order processing and patient interactions. The role requires handling inbound/outbound calls, validating documentation, and assisting patients with order status and insurance questions.

Training occurs in the office in Clearwater, with remote work options for ongoing duties. Join a patient-centric team focused on accuracy, compliance, and exceptional service.