Patient Care & Pharmacy Support Specialist - Flexible Hours

TelyRx, Inc.; Clearwater (FL); Presencial; USD 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Growth opportunities

Flexible scheduling

Resumo da oferta

TelyRx, Inc. is hiring a Customer Experience Associate for an in-person role in Clearwater, FL. You will provide empathetic support to patients via email, phone, chat, and messaging systems, helping navigate medication orders and resolving issues with care.

Ideal candidates have 2+ years in customer-facing roles, strong communication skills, and comfort using multiple systems. Flexible daytime/evening/weekend shifts offered in a fast-paced, patient-centered environment.

Qualificações

• 2+ years in any customer-facing role
• Empathy and focus on patient experience
• Strong writing, spelling, and verbal communication
• Solutions-oriented and quick thinker
• Comfort navigating multiple systems and sources of information

Responsabilidades

• Provide thoughtful, empathetic support via email, phone, chat, and messaging systems.
• Help customers navigate medication orders and resolve issues quickly and personally.
• Build long-term relationships with patients by offering helpful product and service advice.
• Maintain up-to-date knowledge of TelyRx products and offerings in a fast-changing environment.
• Support a smooth and hassle-free pharmacy experience using healthcare knowledge and people skills.
• Report customer trends, feedback, and insights to the team.
• Meet and exceed performance targets while maintaining attention to detail and quality.

Conhecimentos

Empathy

Communication

Problem solving

Tech-savvy

Descrição da oferta de emprego

TelyRx, Inc. is hiring a Customer Experience Associate for an in-person role in Clearwater, FL. You will provide empathetic support to patients via email, phone, chat, and messaging systems, helping navigate medication orders and resolving issues with care.

Ideal candidates have 2+ years in customer-facing roles, strong communication skills, and comfort using multiple systems. Flexible daytime/evening/weekend shifts offered in a fast-paced, patient-centered environment.