Remote Part-Time Client Growth & Account Manager

Treaty Oak Employers Law Group; Laramie (WY); À distance; USD 30 000 - 47 000; Temps partiel

Résumé du poste

Treaty Oak Employers’ Law Group is seeking a motivated Client Account Manager to drive growth and deliver an outstanding client experience. You will manage intake and retention, discuss services, and guide clients through engagement while maintaining precise CRM records.

This remote, part-time role (20–30 hours/week) focuses on relationship-building with prospective and current clients, converting inquiries into retained representation, and supporting firm growth with proactive follow-up and

Qualifications

• Experience in sales, client intake, or business development.
• Strong verbal and written communication skills.
• Ability to build trust with prospective clients and manage relationships.
• Experience using a CRM system, preferably HubSpot.
• Detail-oriented record-keeping and documentation.

Responsabilités

• Manage prospective clients through intake and retention pipeline from initial contact to engagement.
• Discuss firm services, approach, and representation process to build rapport and trust.
• Oversee agreement process with new clients and follow up on unsigned/signatures.
• Maintain consistent follow-up communications to improve conversions.
• Coordinate with attorneys and team members to ensure smooth onboarding to the legal team.
• Collect and organize employment-related documents; keep files complete and well documented.
• Maintain accurate CRM records in HubSpot; monitor engagement metrics.
• Conduct post-engagement follow-ups after services conclude.
• Meet performance goals for responsiveness, conversions, and follow-ups.
• Engage former clients for renewals and new opportunities.
• Take on additional responsibilities as the firm grows.

Connaissances

Sales experience

CRM systems

Communication skills

Attention to detail

Organizational skills

Time management

Independent work

Collaboration

Outils

HubSpot

Description du poste

Treaty Oak Employers’ Law Group is seeking a motivated Client Account Manager to drive growth and deliver an outstanding client experience. You will manage intake and retention, discuss services, and guide clients through engagement while maintaining precise CRM records.

This remote, part-time role (20–30 hours/week) focuses on relationship-building with prospective and current clients, converting inquiries into retained representation, and supporting firm growth with proactive follow-up and