Client Growth Specialist - Hybrid, 20-30 hrs/wk

Treaty Oak Employers Law Group; Austin (TX); Hybrid; USD 34,000 - 52,000; Part time

Job summary

Treaty Oak Employers’ Law Group in Austin, TX seeks a motivated Client Account Manager to drive growth while delivering an exceptional client experience. This is a sales‑oriented, client‑facing role where you turn prospective clients into retained clients and serve as an early point of contact.

Hybrid work with 2–3 days in the office at 4408 Spicewood Springs Rd, Ste 412. 20–30 hours per week, flexible on hours.

Qualifications

• Sales or client-facing experience.
• CRM experience, preferably HubSpot.
• Strong communication and listening skills.
• Ability to manage multiple prospects and deadlines.
• Attention to detail and organization.
• Experience in a law firm or professional services (preferred).

Responsibilities

• Manage prospective clients through intake and retention pipeline from initial contact to representation agreement.
• Discuss services and process while building rapport with prospective clients.
• Oversee agreement process and follow up with non-signed prospects.
• Maintain follow-up communications to improve conversions.
• Coordinate with attorneys and staff for smooth onboarding to the legal team.
• Collect and organize employment-related documents after engagement.
• Maintain detailed records in HubSpot CRM.
• Conduct post-engagement follow-ups when work is completed.
• Meet performance goals for responsiveness and conversion.
• Engage former clients for renewed engagement opportunities.

Skills

Sales experience

Client intake

CRM systems

Excellent communication

Attention to detail

Organization

Prospect management

Independent work

Adaptability

Entrepreneurial mindset

Team collaboration

Tools

HubSpot CRM

Job description

Treaty Oak Employers’ Law Group in Austin, TX seeks a motivated Client Account Manager to drive growth while delivering an exceptional client experience. This is a sales‑oriented, client‑facing role where you turn prospective clients into retained clients and serve as an early point of contact.

Hybrid work with 2–3 days in the office at 4408 Spicewood Springs Rd, Ste 412. 20–30 hours per week, flexible on hours.