Remote PA Field Service Tech - Ophthalmic Diagnostics

Visionix USA Inc.; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Full benefits package (medical, dental, vision, life, disability)

Paid Time Off (PTO)

Job summary

A leading medical devices company is seeking a Field Service Representative to provide on-site support for their advanced ophthalmic systems. This role requires extensive travel within the U.S., primarily in Pennsylvania, and entails responsibilities such as installation, repair, and customer interaction. Ideal candidates possess strong technical skills, an associate degree or equivalent experience, and a commitment to high-level customer service. The position offers a competitive salary and full benefits package.

Qualifications

• 2+ years in field service or technical support required, 6+ years preferred.
• Ability to read and understand mechanical and electrical drawings.
• Valid driver’s license with a clean driving record.

Responsibilities

• Install, repair, and perform preventative maintenance on products.
• Deliver on-site troubleshooting and technical support.
• Maintain accurate service documentation and parts inventory.

Skills

Mechanical troubleshooting

Electrical troubleshooting

IT troubleshooting

Communication skills

Customer service

Education

Associate degree in a technical field or equivalent

Job description

A leading medical devices company is seeking a Field Service Representative to provide on-site support for their advanced ophthalmic systems. This role requires extensive travel within the U.S., primarily in Pennsylvania, and entails responsibilities such as installation, repair, and customer interaction. Ideal candidates possess strong technical skills, an associate degree or equivalent experience, and a commitment to high-level customer service. The position offers a competitive salary and full benefits package.