Field Service Technician – Eye Care (Remote NJ, Travel)

Visionix USA Inc.; Fairfield (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Full benefits package (medical, dental, vision, life, disability)

Paid Time Off (PTO)

Job summary

Visionix USA Inc. is looking for a Field Service Representative in New Jersey. The role entails extensive travel (80–90%) for the installation and repair of ophthalmic diagnostic equipment at customer sites across the United States. You will provide technical support, maintain service documentation, and mentor new employees. Candidates should have an associate degree in a technical field and at least 2 years of experience in field service. Visionix USA offers competitive salary and benefits, including 401(k) and comprehensive medical coverage.

Qualifications

• Minimum 2+ years experience in field service or technical support.
• Valid driver's license with clean driving record is required.
• Ability to lift up to 80 lbs and extensive travel is mandatory.

Responsibilities

• Install, repair, and maintain medical devices at customer sites.
• Provide on-site troubleshooting and technical support.
• Maintain service documentation and inventory management.
• Mentor new Field Service Representatives during onboarding.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Communication skills

IT knowledge (Windows)

Education

Associate degree in a technical field or equivalent experience

Job description

Visionix USA Inc. is looking for a Field Service Representative in New Jersey. The role entails extensive travel (80–90%) for the installation and repair of ophthalmic diagnostic equipment at customer sites across the United States. You will provide technical support, maintain service documentation, and mentor new employees. Candidates should have an associate degree in a technical field and at least 2 years of experience in field service. Visionix USA offers competitive salary and benefits, including 401(k) and comprehensive medical coverage.