Remote Owner Relations Specialist — High-Impact Support

EQT Corporation; Canonsburg (Washington County); Hybrid; USD 52,000 - 75,000; Full time

Job summary

EQT Corporation is seeking an Owner Relations Specialist to serve as the primary contact for landowners, handling inquiries from intake through resolution in a high-volume service environment.

You will manage landowner inquiries, document information, and coordinate with cross-functional partners to resolve requests while maintaining accuracy and privacy standards. The role emphasizes timely communications and building strong relationships with stakeholders.

Qualifications

• High school diploma or GED.
• Strong written and verbal communication skills.
• Strong customer service and interpersonal skills, with the ability to handle challenging or sensitive situations professionally.
• Strong organizational, research, problem-solving, and attention to detail skills.
• Ability to manage multiple priorities and work effectively in a high-volume environment.
• Ability to exercise sound judgment and recognize when escalation or additional expertise is required.
• Ability to work independently and collaboratively across cross-functional teams.
• Ability to learn and adapt to changing processes, systems, and technology.
• Proficiency with Microsoft Office applications and the ability to effectively learn and navigate digital business systems.

Responsibilities

• Landowner Service & Communication: Provide professional, timely service to landowners across channels and communicate updates clearly.
• Case & Workflow Management: Manage inquiries from intake through resolution using established systems and processes.
• Research & Problem Solving: Analyze information to identify issues and determine next steps; coordinate with cross-functional partners.
• Quality & Team Contribution: Maintain accuracy, privacy, and documentation; support department goals and training.

Skills

Written communication

Verbal communication

Customer service

Interpersonal skills

Organization

Research

Problem-solving

Multi-tasking

Judgment/decision making

Team collaboration

Adaptability

Education

High school diploma or GED

Associate's or Bachelor's degree (preferred)

Tools

Microsoft Office

CRM/case-management (e.g., Salesforce)

Job description

EQT Corporation is seeking an Owner Relations Specialist to serve as the primary contact for landowners, handling inquiries from intake through resolution in a high-volume service environment.

You will manage landowner inquiries, document information, and coordinate with cross-functional partners to resolve requests while maintaining accuracy and privacy standards. The role emphasizes timely communications and building strong relationships with stakeholders.