Remote Outbound Sales Pro—Upsell & CX Champion

MCI; Fort Knox (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth Opportunities

Paid Training

Job summary

MCI is seeking Outbound Sales Representatives in Fort Knox, Kentucky. In this role, you'll engage with customers to upsell services while providing exceptional customer experiences.

This position offers a comprehensive training program, and candidates should have excellent communication and organizational skills. MCI provides various benefits including health coverage and paid time off.

Qualifications

• Must be 18 years of age or older.
• Excellent written and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance.
• Customer-service oriented with strong interpersonal skills.

Responsibilities

• Make outbound calls to prospective customers and upsell products.
• Resolve support issues and provide excellent customer service.
• Document and process customer orders accurately.
• Attend training to stay updated on products and procedures.

Skills

Organizational skills

Communication skills

Customer-service orientation

Problem-solving skills

Multi-tasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is seeking Outbound Sales Representatives in Fort Knox, Kentucky. In this role, you'll engage with customers to upsell services while providing exceptional customer experiences.

This position offers a comprehensive training program, and candidates should have excellent communication and organizational skills. MCI provides various benefits including health coverage and paid time off.