Remote Inbound Sales Pro – Upsell & Delight Customers

MCI; Fort Knox (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Job summary

MCI is expanding and seeks Inbound Sales Representatives in Fort Knox, Kentucky. This role involves taking inbound calls from customers, responding to inquiries, and upselling products. Candidates should have excellent communication and organizational skills. Training is provided to ensure you excel in customer interactions.

Join a company committed to career development and a positive work environment where you'll thrive and grow.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• The ability to evaluate, troubleshoot, and follow-up on customer issues.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
• Listen to customers, understand their needs, and resolve customer issues.
• Document and process customer orders accurately.

Skills

Organizational skills

Written communication skills

Oral communication skills

Customer service oriented

Multi-tasking

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is expanding and seeks Inbound Sales Representatives in Fort Knox, Kentucky. This role involves taking inbound calls from customers, responding to inquiries, and upselling products. Candidates should have excellent communication and organizational skills. Training is provided to ensure you excel in customer interactions.

Join a company committed to career development and a positive work environment where you'll thrive and grow.