Remote Outbound Sales Pro | Paid Training & Benefits

MCI; Columbia (SC); Presencial; USD 30.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Health, dental, and vision coverage

Retirement savings plan

Paid training and educational opportunities

Casual dress code

Descripción de la vacante

MCI is seeking motivated Outbound Sales Representatives in Columbia, South Carolina. This role involves making outbound calls to prospective customers, upselling products, and providing exceptional customer service.

Key responsibilities include handling calls diligently, resolving customer issues, and documenting transactions. Candidates must have strong communication skills and a high school diploma. Benefits include paid time off, health coverage, and retirement savings plans.

Formación

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words per minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Ability to evaluate, troubleshoot, and follow up on customer issues.

Responsabilidades

• Handle inbound and outbound contacts in a courteous manner.
• Utilize knowledge base to accurately answer customer questions.
• Listen to customers and resolve their issues.
• Document and process customer orders accurately.

Conocimientos

Customer service orientation

Conflict-resolution skills

Oral communication skills

Written communication skills

Multi-tasking abilities

Problem-solving skills

Team orientation

Educación

High school diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

MCI is seeking motivated Outbound Sales Representatives in Columbia, South Carolina. This role involves making outbound calls to prospective customers, upselling products, and providing exceptional customer service.

Key responsibilities include handling calls diligently, resolving customer issues, and documenting transactions. Candidates must have strong communication skills and a high school diploma. Benefits include paid time off, health coverage, and retirement savings plans.