Remote Outbound Enrollment Specialist

OpenKrill; United States; Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Five Star Solutions is seeking Outbound Enrollment Agents to support a fast-paced healthcare enrollment program, helping eligible health-plan members understand and enroll in available health programs. This light sales role emphasizes script adherence and clear communication.

You will work remotely, engage members professionally, and document outcomes while meeting quality and enrollment targets. This position offers opportunities to impact member experiences and support a growing program.

Qualifications

• Experience with outbound calling or enrollments.
• Excellent verbal communication and active listening.
• Comfortable following a scripted process.
• Able to handle objections professionally.
• Detail-oriented with accurate documentation.

Responsabilités

• Make outbound calls to eligible health-plan members.
• Follow scripts and enrollment procedures.
• Engage members in professional conversations.
• Explain program benefits clearly.
• Address questions and objections to enrollment.
• Record call outcomes and enrollment activity.
• Navigate Salesforce CRM and other systems.
• Protect member information per privacy rules.
• Meet quality, productivity, and enrollment goals.
• Maintain accurate documentation.

Connaissances

Outbound calling

Active listening

CRM experience

Following scripts

Documentation accuracy

Remote work

Outils

Salesforce CRM

Description du poste

Five Star Solutions is seeking Outbound Enrollment Agents to support a fast-paced healthcare enrollment program, helping eligible health-plan members understand and enroll in available health programs. This light sales role emphasizes script adherence and clear communication.

You will work remotely, engage members professionally, and document outcomes while meeting quality and enrollment targets. This position offers opportunities to impact member experiences and support a growing program.