Remote Outbound Enrollment Specialist

Five Star Solutions; Bellevue (NE); Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid training

Remote-friendly

Job summary

Five Star Solutions is hiring Outbound Enrollment Agents to support a fast-paced healthcare enrollment program serving eligible health-plan members. This is a light sales, scripted outbound role focused on helping members understand and enroll in available health programs.

Work from home with a flexible schedule; full-time hours Monday–Friday 9:30 AM–8:00 PM Central Time and one Saturday per month. Paid training and benefits start after 60 days.

Qualifications

• Experience in outbound calling or enrollment programs.
• Strong verbal communication and active listening skills.
• Comfortable following a structured script while maintaining natural conversation.
• Ability to confidently handle questions, hesitation, and objections.
• Remote work capability and disciplined self-management.

Responsibilities

• Make outbound calls to eligible health-plan members using an automated dialing system.
• Follow established scripts and enrollment procedures accurately.
• Engage members in professional, friendly, and conversational discussions.
• Explain program benefits and enrollment opportunities clearly.
• Address common questions and objections while guiding enrollment.
• Navigate Salesforce CRM and other required systems while speaking with members.
• Reference general health information in the system without collecting sensitive data.
• Document call outcomes and enrollment activity accurately.
• Meet established quality, productivity, and enrollment goals.
• Protect member information and follow privacy/compliance procedures.

Skills

Outbound calling

Call center

Customer service

Enrollment experience

Sales

Tools

Salesforce CRM

Job description

Five Star Solutions is hiring Outbound Enrollment Agents to support a fast-paced healthcare enrollment program serving eligible health-plan members. This is a light sales, scripted outbound role focused on helping members understand and enroll in available health programs.

Work from home with a flexible schedule; full-time hours Monday–Friday 9:30 AM–8:00 PM Central Time and one Saturday per month. Paid training and benefits start after 60 days.