Remote Outbound Call Specialist (NC) – Training & Benefits

Open Desk; Wake Forest (NC); Ibrido; USD 36.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental, and Vision Insurance

Matching 401K

Disability and Life Insurance

Flexible Spending Account

PTO and Paid Holidays

Annual Anniversary Bonus

Descrizione del lavoro

Open Desk, Inc. in Wake Forest, NC, is hiring an Outbound Call Specialist. This entry-level, full-time role offers paid training, remote/hybrid options, and benefits for North Carolina residents.

You will make outbound calls to medical facilities, verify information, and document findings with accuracy. Perfect for candidates with strong phone skills and eagerness to learn. No required experience, but a professional demeanor and ability to work independently are valued, with potential for growth

Competenze

• Professional phone communication skills.
• 1–2 years of office or call center experience preferred (not required).
• Outbound calling experience a plus.
• Strong organization, accuracy, and computer skills.
• Self-motivated with the ability to work independently.

Mansioni

• Make outbound calls to medical facilities across various specialties.
• Research and verify information using web-based tools and internal systems.
• Accurately document findings in standardized report templates.
• Maintain high attention to detail and data integrity.
• Meet deadlines while delivering high-quality customer service.

Conoscenze

Phone communication

Organizational skills

Attention to detail

Computer skills

Independent工作风格

Descrizione del lavoro

Open Desk, Inc. in Wake Forest, NC, is hiring an Outbound Call Specialist. This entry-level, full-time role offers paid training, remote/hybrid options, and benefits for North Carolina residents.

You will make outbound calls to medical facilities, verify information, and document findings with accuracy. Perfect for candidates with strong phone skills and eagerness to learn. No required experience, but a professional demeanor and ability to work independently are valued, with potential for growth