Remote Order Lifecycle Specialist

Fourlane; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Fourlane is seeking an Order Operations Specialist to manage the full order life cycle across CRM, billing, and internal systems. The role emphasizes accuracy, data integrity, and collaboration with Sales, Finance, and Customer Success in a fully remote environment.

The ideal candidate has 1–3 years in order processing or related roles, strong attention to detail, and proficiency with Salesforce, Excel, and related tools.

Qualifications

• 1–3 years in order processing, operations, or administrative support roles.
• Exceptional attention to detail.
• Strong organizational and time management skills.
• Ability to manage multiple priorities simultaneously.
• Clear and professional communication skills.
• Accountability and ownership mindset.

Responsibilities

• Order Lifecycle Execution: Execute end-to-end processing of all customer orders across internal systems.
• Price & Product Validation: Validate pricing, discounts, promotions, and bundled services.
• Billing Readiness & Financial Alignment: Ensure orders are structured for invoicing and tax applicability; resolve discrepancies before handoff to Finance.
• Data Integrity & System Accuracy: Maintain consistent data across CRM, ordering platforms, and billing systems.
• Cross Functional Coordination: Act as liaison between Sales, Marketing, Finance, and Customer Success; communicate order status and discrepancies.
• Issue Identification & Resolution Support: Identify order-related issues and resolve straightforward ones; escalate complex cases with context.
• Ownership & Accountability: Ensure accuracy and timeliness of all processed orders; maintain data integrity across systems.

Skills

Order processing

Attention to detail

Organizational skills

Time management

Communication skills

Accountability

Tools

Salesforce

Excel

WooCommerce

Intuit Merchant systems

QuickBase

Slack

Microsoft Office

Avalara

Job description

Fourlane is seeking an Order Operations Specialist to manage the full order life cycle across CRM, billing, and internal systems. The role emphasizes accuracy, data integrity, and collaboration with Sales, Finance, and Customer Success in a fully remote environment.

The ideal candidate has 1–3 years in order processing or related roles, strong attention to detail, and proficiency with Salesforce, Excel, and related tools.