Remote Order Entry & Operations Specialist

Arsenault; Chicago (IL); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading energy management company is looking for an Order Entry Specialist to work 100% remotely. This role involves supporting sales teams, managing orders, and assisting in invoicing processes. The ideal candidate will have a bachelor's degree or applicable experience, strong customer service skills, and the ability to organize and analyze data effectively. Familiarity with handling orders and customer interactions is essential. Join us to contribute to our mission of driving sustainable energy management.

Qualifications

• Knowledge of customer service principles and processes.
• Professional experience in customer service required.
• Ability to gather and analyze data.

Responsibilities

• Support relationships with various internal teams and account managers.
• Set up projects after receiving packages from Sales Team.
• Identify pricing and generate invoices with the Sales Engineer.
• Collect and organize documentation for job activity.
• Create purchase orders for service-related materials.
• Assist in the collection of past due invoices.

Skills

Excellent customer service skills

Organizational skills

Analytical skills

Problem-solving skills

Strong written communication

Multitasking abilities

Education

Bachelor's degree in a related field or applicable experience

Job description

A leading energy management company is looking for an Order Entry Specialist to work 100% remotely. This role involves supporting sales teams, managing orders, and assisting in invoicing processes. The ideal candidate will have a bachelor's degree or applicable experience, strong customer service skills, and the ability to organize and analyze data effectively. Familiarity with handling orders and customer interactions is essential. Join us to contribute to our mission of driving sustainable energy management.