Remote Oracle Cloud HCM Benefits Analyst

Apex Systems; Akron (OH); Remote; USD 90,000 - 130,000; Full time

Job summary

Apex Systems is seeking an Oracle Cloud HCM Benefits Analyst to work remotely on post-implementation support for the Oracle Cloud Benefits module. The role involves analysis, configuration, validation, and deployment within benefits open enrollment and ongoing support.

Required are 5+ years in HRIS/IT, 3+ years with Oracle Cloud Benefits, and strong SQL/Advanced Excel skills. Eligible candidates should be able to manage multiple issues under pressure and communicate status effectively.

Qualifications

• 5+ years of experience in HRIS or IT-related field
• 3+ years implementing and/or supporting Oracle Cloud Benefits
• In-depth knowledge of Oracle Cloud Benefits (functional and some technical)
• SQL and/or Advanced Excel experience
• Ability to manage multiple customer support issues under pressure

Responsibilities

• Own and resolve incidents for Oracle Cloud Benefits customers who are live
• Provide work effort estimates to resolve break-fix issues
• Communicate status of assigned cases
• Develop customer-facing documentation (configuration workbooks, job aids, test scripts)
• Create templates with latest release info
• Conduct triage sessions with customers to determine root cause and provide solutions
• Advise on best practices and impacts of quarterly releases
• Train customers and administrative counterparts
• Implement new functionality within Benefits module to expand customer roadmap
• Assist customers with Benefits Open Enrollment activities
• Configure Benefit Programs, Plans and eligibility rules

Skills

HRIS experience

Oracle Cloud Benefits knowledge

SQL

Advanced Excel

multi-task under pressure

Education

Bachelor's degree

Tools

Fast Formulas

Job description

Apex Systems is seeking an Oracle Cloud HCM Benefits Analyst to work remotely on post-implementation support for the Oracle Cloud Benefits module. The role involves analysis, configuration, validation, and deployment within benefits open enrollment and ongoing support.

Required are 5+ years in HRIS/IT, 3+ years with Oracle Cloud Benefits, and strong SQL/Advanced Excel skills. Eligible candidates should be able to manage multiple issues under pressure and communicate status effectively.