Remote Ops Automation & Strategy Manager

Availity

United States

Remote

USD 120,000 - 170,000

Full time

4 days ago
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Benefits offered by this job

HSA contribution
Health benefits
401k match
Unlimited PTO

Job summary

Availity, a leader in healthcare engagement platforms, is seeking a Manager of Operations Automation & Strategy. Remote US location with cross-functional leadership across Operations, Product, and Engineering to drive process improvements, automation, and scalable solutions.

The role focuses on stability, governance, and data-driven decisions to optimize health plan and provider service delivery. The position emphasizes collaboration with multiple teams to reduce manual effort, improve

Qualifications

  • Experience leading analytical or technical teams in healthcare payer operations.
  • Ability to translate operational needs into actionable requirements.
  • Strong communication with Product, Engineering, and Ops stakeholders.

Responsibilities

  • Lead analysts and operational specialists to deliver on strategic initiatives.
  • Oversee Missing Claim Response workflow, triage and escalation management.
  • Identify risks, trends, and issues; implement governance and standards.
  • Drive automation opportunities with Product and Engineering for workflows and dashboards.
  • Partner with stakeholders to translate challenges into scalable solutions.

Skills

Leadership
Operations management
Automation & analytics
Cross-functional collaboration
Communication

Education

Bachelor's degree

Tools

Jira
ServiceNow
Salesforce
Dashboarding

Job description

Availity, a leader in healthcare engagement platforms, is seeking a Manager of Operations Automation & Strategy. Remote US location with cross-functional leadership across Operations, Product, and Engineering to drive process improvements, automation, and scalable solutions.

The role focuses on stability, governance, and data-driven decisions to optimize health plan and provider service delivery. The position emphasizes collaboration with multiple teams to reduce manual effort, improve

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