Remote Operations Supervisor – Commercial Insurance

Insurance Office of America; Mobile (AL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Career progression opportunities

Paid holidays and time off

Job summary

Insurance Office of America seeks an Operations Supervisor – Commercial Lines to lead Account Management at the branch, drive performance, ensure processes, and strengthen service. This senior role handles complex client needs and manages a book of business.

Ideal candidates have 5+ years in insurance or 7+ years in sales/relationship management, active licensing, and strong MS Office skills. Competitive pay with benefits and growth opportunities are offered.

Qualifications

• 5+ years of industry experience; or 7+ years in sales, marketing or relationship management.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing is required.
• Professional designations are preferred.

Responsibilities

• Lead Account Management staff and provide coaching and guidance.
• Monitor productivity, efficiency, quality, and service standards.
• Ensure HR policies and processes are followed.
• Participate in hiring, interviewing, and onboarding.
• Manage an assigned book of business and support renewals.

Skills

Industry experience

Licensing

MS Office

Education

High School Diploma

Job description

Insurance Office of America seeks an Operations Supervisor – Commercial Lines to lead Account Management at the branch, drive performance, ensure processes, and strengthen service. This senior role handles complex client needs and manages a book of business.

Ideal candidates have 5+ years in insurance or 7+ years in sales/relationship management, active licensing, and strong MS Office skills. Competitive pay with benefits and growth opportunities are offered.