Remote Operations Specialist: Data & Onboarding Lead

Swooped; United States; Remote; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Remote work

Flexible scheduling

Paid time off

Parental leave

FSA/HSA

Job summary

Swooped is seeking a full-time Operations Specialist to work remotely within the United States. You will manage end-to-end coordination and reporting for partner accounts, ensuring data integrity, smooth onboarding, and clear inter-team communication.

The role requires strong analytics, Excel/Sheets proficiency, and BI tool experience, with a focus on process improvement and scalable operations. Ideal for candidates used to fast-paced environments seeking impact.

Qualifications

• 3+ years of professional work experience.
• Strong analytical skills with G Suite, Google Sheets or Excel and BI tools.
• Able to interpret data and recommend performance or process improvements.
• Strong organizational skills and high attention to detail.
• Proven ability to manage multiple priorities with minimal supervision.
• Collaborative and autonomous, cross-functional work capability.
• Excellent written and verbal communication skills.
• Experience in a fast-paced, startup-like environment.
• Proactive mindset focused on continuous improvement.

Responsibilities

• Manage end-to-end coordination and reporting for partner accounts.
• Oversee data integrity, system onboarding, and inter-team communication.
• Be the central point of accountability for operational workflows and onboarding.
• Evaluate data to identify process improvements and streamline workflows.
• onboard clients within proprietary platforms and ensure performance criteria.
• Contribute to cross-functional projects to boost efficiency and scalability.

Skills

Analytical thinking

Attention to detail

Project coordination

Cross-functional collaboration

Communication skills

Startup/dynamic environment experience

Proactive problem solving

Education

Bachelor's degree in Business / Economics / related field

Tools

G Suite

Google Sheets

Microsoft Excel

Business Intelligence tools

Job description

Swooped is seeking a full-time Operations Specialist to work remotely within the United States. You will manage end-to-end coordination and reporting for partner accounts, ensuring data integrity, smooth onboarding, and clear inter-team communication.

The role requires strong analytics, Excel/Sheets proficiency, and BI tool experience, with a focus on process improvement and scalable operations. Ideal for candidates used to fast-paced environments seeking impact.