Remote Operations Resident — 20-Week Immersive Portfolio

MAS; United States; Remote; USD 25,000 - 36,000; Part time

Job summary

MAS Event and Design LLC is offering a 20-week Residency in Operations, remote, part-time, hourly. This program provides hands-on exposure to onboarding, freelancer contracting, vendor research, and process improvement, with mentorship and real project work to build a strong portfolio.

Join a collaborative team focused on organization, documentation, and cross-functional operations. You will gain practical experience, develop professional connections, and contribute to agency initiatives while

Qualifications

• Drive to soak up industry knowledge, ask questions, and be proactive in every task you take on.
• Interest in business administration, live events, and operational work that supports agency teams.
• High attention to detail and a natural instinct for keeping information organized.
• Comfort learning and navigating new digital tools and platforms.
• Familiarity with Google Workspace, particularly Sheets, Docs, Slides, and Drive.
• Clear and confident written and verbal skills across drafting emails and video calls.
• Solid time-management and basic project-management abilities to help keep projects on track.
• Strong research skills and the ability to organize information into clear takeaways.
• Collaborative attitude amid shifting timelines and priorities.
• Note: you will need access to a personal laptop for the duration of the 20-week program.

Responsibilities

• Participate in a special capstone project with fellow residents that will result in a portfolio piece.
• Work closely with your Operations mentor to tackle project tasks and learn how Operations supports MAS employees, freelancers, production teams, and agency-wide initiatives.
• Assist with new‑hire onboarding by helping schedule sessions, organize training materials, and track required steps.
• Support the administrative side of freelancer contracting by helping gather information, maintain documentation, update trackers, and learn how Salesforce is used throughout the process.
• Assist with freelancer credit‑card assignments and related administrative support.
• Research potential vendors and organize findings to support future production and agency needs.
• Help maintain clear documentation for vendor management, onboarding, contracting, and other Operations processes.
• Support process‑improvement work by gathering information, organizing team feedback, documenting next steps, and helping identify operational gaps.
• Assist with internal projects that support team culture, including agency swag, social initiatives, and the annual company offsite.
• Help organize training resources and process documentation used by full‑time employees and freelancers.
• Keep the team inspired by sharing useful tools, emerging platforms, and ideas that could improve how work gets done.
• Act as an engaged team member who contributes to MAS’s culture, perspective, and growth.

Skills

Proactive learner

Business administration

Detail oriented

Digital tools

Google Workspace

Clear communication

Time management

Research skills

Collaborative attitude

Laptop required

Tools

Salesforce

Job description

MAS Event and Design LLC is offering a 20-week Residency in Operations, remote, part-time, hourly. This program provides hands-on exposure to onboarding, freelancer contracting, vendor research, and process improvement, with mentorship and real project work to build a strong portfolio.

Join a collaborative team focused on organization, documentation, and cross-functional operations. You will gain practical experience, develop professional connections, and contribute to agency initiatives while