Remote Operations & Programs Analyst (Live Training)

Correlation One Expert Network; United States; Remote; USD 65.000 - 100.000; Vollzeit

Benefits dieser Stelle

Unlimited time off

Company-paid holidays

Insurance or subsidies based on region

Data skills training access

Remote-first culture

Zusammenfassung

Correlation One is seeking an Operations Analyst to support live, online training programs and admissions processes. You will work with program managers, instructors, and TAs to ensure smooth operations and impactful learning experiences for hundreds of students.

The ideal candidate has 2+ years in operations/analytics, a 4-year degree, and strong English communication. This remote-first role follows EST hours with occasional Saturday work and compensatory time off.

Qualifikationen

• 2+ years full-time experience in operations or analytics.
• Minimum 4-year college degree or equivalent experience.
• Able to communicate effectively with stakeholders in English (written and spoken).
• Experience managing cross-functional, high-impact projects with multiple stakeholders.
• Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency.
• Strong work ethic and the ability to work well under pressure and with minimal supervision.

Aufgaben

• Assist with the preparation and launch of Correlation One training programs, including application management, instructional staff hiring, cross-functional team collaboration, and client communication.
• Collaborate with the Product and Operations team to run our business operations with a focus on data science and data analytics training programs.
• Create a friendly, professional learning environment by troubleshooting learner needs and responding to inquiries promptly.
• Perform anecdotal and statistical analysis on collected product data to uncover actionable insights across channels, geographies and client segments.
• Support learners with kindness and address technical issues to help them engage and succeed.
• Facilitate live online lecture sessions by managing the chat, coordinating with instructors and TAs, and overseeing session logistics.

Kenntnisse

Project management

Cross-functional collaboration

English communication

Written communication

Customer service

Analytical thinking

Detail oriented

Adaptability

Initiative

Problem solving

Time management

Remote collaboration

Stakeholder management

Training/program operations

Data analysis

Ausbildung

Bachelor's degree

Tools

Slack

Zoom

Google Workspace

MS Office Suite

Excel

PowerPoint

Jobbeschreibung

Correlation One is seeking an Operations Analyst to support live, online training programs and admissions processes. You will work with program managers, instructors, and TAs to ensure smooth operations and impactful learning experiences for hundreds of students.

The ideal candidate has 2+ years in operations/analytics, a 4-year degree, and strong English communication. This remote-first role follows EST hours with occasional Saturday work and compensatory time off.