Remote Operations & Process Excellence Lead

CEB Design Group; United States; Remote; USD 502,000 - 837,000; Full time

Job summary

CEB Design Group is seeking a Business Operations Manager to drive process improvement across a UK-based group with diverse disciplines. The role involves taking ownership of operational bottlenecks, documenting workflows and SOPs, and building reliable systems that reduce day-to-day MD involvement.

Work will span architecture, structural engineering, accounts, IT, marketing and administration, with a strong emphasis on automation and accountability.

Qualifications

• Experience improving how a business operates.
• Ability to own operational problems and drive practical solutions.
• Proven track record in designing workflows and SOPs.

Responsibilities

• Identify inefficient processes and bottlenecks across multiple functions.
• Redesign workflows, define roles, and create SOPs and documentation.
• Build trackers, dashboards and escalation rules to ensure accountability.
• Implement improved processes and test for sustained results.
• Identify automation opportunities and delegate routine work where appropriate.

Skills

Business Operations

Founders Office

Process Improvement

Operational Excellence

Process Excellence

Business Process Management

SOP Development

Startup Operations

Workflow Automation

Job description

CEB Design Group is seeking a Business Operations Manager to drive process improvement across a UK-based group with diverse disciplines. The role involves taking ownership of operational bottlenecks, documenting workflows and SOPs, and building reliable systems that reduce day-to-day MD involvement.

Work will span architecture, structural engineering, accounts, IT, marketing and administration, with a strong emphasis on automation and accountability.