Remote Operations Lead, 3PL & Co-Manufacturing

Hire Overseas; United States; A distancia; USD 95.000 - 135.000; Jornada completa

Descripción de la vacante

Hire Overseas is seeking an Operations Manager to own the day-to-day delivery of US production, inventory, fulfilment, and logistics through 3PLs and co-manufacturers. You will set daily priorities, enforce commitments, and provide the Operations Director with accurate reporting and practical recommendations.

This hands-on role makes you the main day-to-day owner of 3PL and co-manufacturer relationships, multi-channel fulfilment, inventory accuracy, and financial controls.

Formación

• 5+ years in fulfilment, logistics, inventory, or production
• At least 2–3 years as a manager owning outsourced 3PL relationships
• Experience with co-manufacturers, production scheduling, and packaging
• Proficient in English, both written and spoken
• Strong Excel/Google Sheets and reporting skills

Responsabilidades

• Lead day-to-day relationship with 3PL and co-manufacturer; manage priorities and deadlines
• Report on dispatches, stock, production, and risks with variances
• Investigate missed commitments and drive recovery actions
• Translate production plan into daily/weekly schedules by SKU and component
• Maintain accurate records in Cin7, purchase orders, receipts, and quality actions
• Oversee DTC, wholesale, Faire, Amazon, and US retail fulfilment and related data
• Resolve overdue, partial, or mis-shipped orders and track domestic freight to delivery
• Coordinate stock counts and month-end reconciliations across Cin7 and partner systems
• Check 3PL/freight charges against approved rates and document variances
• Improve workflows to reduce manual work and document procedures
• Analyze fulfilment and freight costs by channel and review packaging assumptions

Conocimientos

Fulfilment logistics

3PL management

Co-manufacturer management

English proficiency

Excel/Google Sheets

Herramientas

Cin7

Shopify

3PL WMS

Descripción del empleo

Hire Overseas is seeking an Operations Manager to own the day-to-day delivery of US production, inventory, fulfilment, and logistics through 3PLs and co-manufacturers. You will set daily priorities, enforce commitments, and provide the Operations Director with accurate reporting and practical recommendations.

This hands-on role makes you the main day-to-day owner of 3PL and co-manufacturer relationships, multi-channel fulfilment, inventory accuracy, and financial controls.