Senior 3PL Operations Manager

ID Logistics US; Lithia Springs (GA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

ID Logistics US is seeking an Operations Manager to oversee multi-site supply chain operations, driving performance, safety, and continuous improvement across warehousing, distribution, packaging, and transportation. You will manage budgets, staffing, and KPI reporting while ensuring client satisfaction and regulatory compliance.

Located in Lithia Springs, GA, this role demands leadership in a fast-paced 3PL environment with a strong emphasis on cost control and process optimization.

Qualifications

• 5+ years management experience in a high-volume 3PL, distribution, warehouse and transportation environment.
• High-volume e-commerce experience
• Strong background in both inbound or outbound
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.
• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Strong organizational skills.
• Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
• Ability to work a flexible schedule to meet the operation's needs.

Responsibilities

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
• Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
• Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
• Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
• Direct and oversee programs to ensure safety of all associates, equipment and property.
• Ensure compliance with all company, customer, and government regulatory requirements.
• Directly manage budget and P&L for operations.
• Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
• Maximizes quality and productivity by understanding and mastering all job standards for each function and evaluating performance variances in order to identify root cause, corrective action and training needs.
• Participate in the collection of performance measurements per customer, vendor and/or site requirements.
• Prepares and submits weekly and monthly reports.
• Deliver a consistent, high-performance experience to our associates and customer.

Skills

People management

3PL operations

E-commerce logistics

Inbound & outbound

Problem solving

Communication skills

MS Office & WMS

Lean Six Sigma

Organizational skills

ADP platforms experience

Flexible schedule

Education

Bachelor's degree in Supply Chain / Logistics

3PL experience

Tools

MS Office

WMS

ADP WorkForce Now

ADP WorkForce Manager

ADPRM

Job description

ID Logistics US is seeking an Operations Manager to oversee multi-site supply chain operations, driving performance, safety, and continuous improvement across warehousing, distribution, packaging, and transportation. You will manage budgets, staffing, and KPI reporting while ensuring client satisfaction and regulatory compliance.

Located in Lithia Springs, GA, this role demands leadership in a fast-paced 3PL environment with a strong emphasis on cost control and process optimization.