Remote LATAM Operations Lead: 3PL & Fulfillment

Overseas (United States); United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Hire Overseas is seeking an Operations Manager to own the day-to-day US production, inventory, fulfilment, and logistics through 3PL and co-manufacturers. You will set daily priorities, ensure commitments are met, and report to the Operations Director with practical recommendations.

This is a hands-on role based in a remote-capable setup open to Latin America, with responsibilities across multi-channel fulfilment for DTC, wholesale, Faire, Amazon, and retailers while driving process improvements

Qualifications

• 5+ years in fulfilment, logistics, inventory or production with US ops
• 2–3 years as day-to-day owner of outsourced 3PL relationships
• 2–3 years as day-to-day owner of co-manufacturer relationships
• Experience with Cin7, Shopify, and 3PL warehouse systems
• Strong Excel or Google Sheets reporting and reconciliation
• Fluent written and spoken English

Responsibilities

• Lead daily 3PL and co-manufacturer relationship management and accountability
• Report on dispatches, stock, production, and forecast variances
• Investigate missed commitments and drive recovery actions
• Translate production plan into daily/weekly schedules by SKU
• Maintain Cin7 records and resolve quality issues with corrective actions
• Manage DTC, wholesale, Faire, Amazon, and retail fulfilment and records
• Resolve overdue orders and track domestic freight to delivery
• Coordinate stock counts and month-end reconciliations across systems
• Check charges against approved rates and support finance with costs
• Improve workflows to reduce manual effort and errors
• Analyze fulfilment and freight costs by channel

Skills

Fulfillment & logistics management

Cin7 experience

Shopify familiarity

3PL management

Excel / Google Sheets

English communication

Tools

Cin7

Shopify

EDI systems

MS Excel

Job description

Hire Overseas is seeking an Operations Manager to own the day-to-day US production, inventory, fulfilment, and logistics through 3PL and co-manufacturers. You will set daily priorities, ensure commitments are met, and report to the Operations Director with practical recommendations.

This is a hands-on role based in a remote-capable setup open to Latin America, with responsibilities across multi-channel fulfilment for DTC, wholesale, Faire, Amazon, and retailers while driving process improvements