Senior 3PL Operations & Robotics Manufacturing Lead

Amazon; Massachusetts; On-site; USD 121,000 - 164,000; Full time

Job summary

Amazon Robotics Manufacturing & Technical Operations seeks a Manufacturing Services Manager to own external provider performance and optimize space, inventory, and workflows at the interface between inbound supply and manufacturing consumption. You will drive operational excellence through SLA governance, continuous improvement, and strategic projects to scale 3PL/3PA capacity ahead of demand.

The role collaborates with robotics manufacturing teams and leverages Lean Six Sigma to reduce defects,

Qualifications

• Experience leading process improvement, systems development, and project management.
• Experience influencing internal and external stakeholders.
• 5+ years in supply chain, inventory management or project management.

Responsibilities

• Own end-to-end 3PL/3PA performance for kitting, labeling, and sub-assembly feeding robotics sites.
• Negotiate SLAs, KPIs, and cost structures; conduct quarterly reviews and drive corrective action.
• Manage capacity planning to scale with manufacturing plans and seasonal peaks.
• Drive Lean/Six Sigma improvement to reduce defects and improve on-time delivery.
• Own warehouse footprint strategy across 3PL sites and receiving areas.
• Develop capacity models 6–12 months ahead using demand signals.

Skills

Process improvement

Project management

Stakeholder management

Supply chain

External vendor management

SLA negotiation

Capacity planning

Lean Six Sigma

Education

Bachelor's degree

Master's degree

APICS CPIM or CSCP

Lean Six Sigma Green Belt or Black Belt

Tools

SQL

SAP

Oracle

Coupa

Job description

Amazon Robotics Manufacturing & Technical Operations seeks a Manufacturing Services Manager to own external provider performance and optimize space, inventory, and workflows at the interface between inbound supply and manufacturing consumption. You will drive operational excellence through SLA governance, continuous improvement, and strategic projects to scale 3PL/3PA capacity ahead of demand.

The role collaborates with robotics manufacturing teams and leverages Lean Six Sigma to reduce defects,