Remote Operations & Improvement Associate — Healthcare

COMAGINE HEALTH; Sacramento (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

PTO (vacation, illness, volunteering)

Retirement plan with employer match

Adoption assistance

Paid parental leave

Job summary

Comagine Health seeks an Associate Improvement Advisor to support operational, administrative, regulatory, and facility coordination activities within the HSI Utah HUB contract. The role begins with project coordination and administration, then shifts toward referral coordination for the Hub, suitable for someone early in their career.

The position offers a fully remote arrangement with minimal travel, focusing on building growth within healthcare operations and process improvement.

Qualifications

• Strong organizational, communication, customer service, and follow-up skills.
• Ability to manage multiple priorities and deadlines with attention to detail.
• Experience with healthcare operations preferred.
• Proficiency with Microsoft Excel, Outlook, and Zoom.

Responsibilities

• Support the UTAH HUB operational workflows, CMS forms processing activities, and operational tracking processes
• Maintain operational records, documentation, tracking systems, and internal databases
• Manage communications and follow-up activities with dialysis facilities, CMS contacts, vendors, help desk teams, and external partners
• Monitor and route communications through shared phone, email, and virtual fax systems
• Support facility onboarding, closure activities, and related operational processes
• Prepare reports, reminders, meeting materials, operational correspondence, and recurring resources
• Coordinate scheduling, Outlook invitations, Zoom meetings, shipment tracking, operational mailings, and meeting logistics
• Assist with workflow documentation, process standardization, and operational support initiatives
• Support department operational priorities, annual meetings, and other team activities as assigned

Skills

Organization

Communication

Customer service

Follow-up

Tools

Microsoft Excel

Outlook

Zoom

Job description

Comagine Health seeks an Associate Improvement Advisor to support operational, administrative, regulatory, and facility coordination activities within the HSI Utah HUB contract. The role begins with project coordination and administration, then shifts toward referral coordination for the Hub, suitable for someone early in their career.

The position offers a fully remote arrangement with minimal travel, focusing on building growth within healthcare operations and process improvement.