Associate Improvement Advisor

Comagine Health; Portland (OR); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Adoption assistance

Parental leave

Job summary

Comagine Health is seeking an Associate Improvement Advisor to support operational, administrative, regulatory, and facility coordination activities within the HSI Utah HUB contract. The role starts with project coordination and administration, then grows to supporting referral coordination for the Hub, offering a solid early-career path.

This remote position emphasizes teamwork, documentation, and process improvement across Utah operations, with minimal travel and strong growth potential.

Qualifications

• Strong organizational, communication, customer service, and follow-up skills.
• Ability to manage multiple priorities, recurring deadlines, and high-volume workflows with strong attention to detail.
• Proficiency with Microsoft Excel, Outlook, and virtual meeting platforms such as Zoom.
• Prior healthcare operations experience preferred.

Responsibilities

• Support the Utah HUB operational workflows, CMS forms processing activities, and operational tracking processes.
• Maintain operational records, documentation, tracking systems, and internal databases.
• Manage communications with dialysis facilities, CMS contacts, vendors, help desk teams, and external partners.
• Monitor and route communications through shared phone, email, and virtual fax systems.
• Support facility onboarding, closure activities, and related operational processes.
• Prepare reports, reminders, meeting materials, operational correspondence, and recurring resources.
• Coordinate scheduling, Outlook invitations, Zoom meetings, shipment tracking, and meeting logistics.
• Assist with workflow documentation, process standardization, and operational support initiatives.
• Support department priorities, annual meetings, and other team activities.

Skills

Organizational skills

Communication

Customer service

Follow-up

Multitasking

MS Excel

Outlook

Zoom

Healthcare operations experience

Tools

Microsoft Excel

Outlook

Zoom

Job description

Why Comagine Health

Comagine Health is a national nonprofit health care consulting organization dedicated to improving health and health care through quality improvement, innovation, and collaboration. Our remote workforce partners with communities across the country to help improve patient outcomes and strengthen health systems.

This is a Utah based position.

Benefits

We believe in an environment that allows you to thrive both personally and professionally. That’s why we offer benefits that include:

• Medical, dental, and vision insurance
• Paid time off for vacation, illness, and volunteering
• Retirement savings plan with employer contribution
• Adoption financial assistance
• Paid parental leave
• And much more!

Position Overview

Comagine Health is seeking an Associate Improvement Advisor to support operational, administrative, regulatory, and facility coordination activities within the HSI Utah HUB contract.

An Associate Improvement Advisor will have strong interpersonal skills. The first year the role will be primarily focused on more classic project coordination/administration and then will transition to a role supporting referral coordination for the Hub, so a good growth role for someone earlier in their career.

Key Responsibilities

• Support the UTAH HUB operational workflows, CMS forms processing activities, and operational tracking processes
• Maintain operational records, documentation, tracking systems, and internal databases
• Manage communications and follow-up activities with dialysis facilities, CMS contacts, vendors, help desk teams, and external partners
• Monitor and route communications through shared phone, email, and virtual fax systems
• Support facility onboarding, closure activities, and related operational processes
• Prepare reports, reminders, meeting materials, operational correspondence, and recurring resources
• Coordinate scheduling, Outlook invitations, Zoom meetings, shipment tracking, operational mailings, and meeting logistics
• Assist with workflow documentation, process standardization, and operational support initiatives
• Support department operational priorities, annual meetings, and other team activities as assigned

Preferred Qualifications & Skills

• Strong organizational, communication, customer service, and follow-up skills
• Ability to manage multiple priorities, recurring deadlines, and high-volume workflows with strong attention to detail
• Proficiency with Microsoft Excel, Outlook, and virtual meeting platforms such as Zoom
• Prior healthcare operations experience preferred

Additional Information

• Fully remote position
• Minimal travel, if any, required

Equal Opportunity Employer

Comagine Health is an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive workplace.

Equal employment opportunity, including veterans and individuals with disabilities.

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