Associate Improvement Advisor

Comagine Health; Northern (KY); Hybrid; USD 62,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

PTO

Retirement plan

Parental leave

Adoption assistance

Job summary

Comagine Health is seeking an Associate Improvement Advisor to support operational, administrative, regulatory, and facility coordination activities within the HSI Utah HUB contract.

An Associate Improvement Advisor will have strong interpersonal skills. The first year the role will be primarily focused on more classic project coordination/administration and then will transition to a role supporting referral coordination for the Hub, so a good growth role for someone earlier in their career.

Qualifications

• Strong organizational, communication, customer service, and follow-up skills.
• Ability to manage multiple priorities and high-volume workflows with attention to detail.
• Proficiency with Microsoft Excel, Outlook, and Zoom.

Responsibilities

• Support the UTAH HUB operational workflows, CMS forms processing activities, and operational tracking processes
• Maintain operational records, documentation, tracking systems, and internal databases
• Manage communications and follow-up activities with dialysis facilities, CMS contacts, vendors, help desk teams, and external partners
• Monitor and route communications through shared phone, email, and virtual fax systems
• Support facility onboarding, closure activities, and related operational processes
• Prepare reports, reminders, meeting materials, operational correspondence, and recurring resources
• Coordinate scheduling, Outlook invitations, Zoom meetings, shipment tracking, operational mailings, and meeting logistics
• Assist with workflow documentation, process standardization, and operational support initiatives
• Support department operational priorities, annual meetings, and other team activities as assigned

Skills

Organizational skills

Communication skills

Customer service

Follow-up

Multitasking

Microsoft Excel

Microsoft Outlook

Zoom

Healthcare operations experience

Tools

Microsoft Excel

Outlook

Zoom

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $62,000.00 To $77,000.00 Annually

Why Comagine Health

Comagine Health is a national nonprofit health care consulting organization dedicated to improving health and health care through quality improvement, innovation, and collaboration. Our remote workforce partners with communities across the country to help improve patient outcomes and strengthen health systems.

This is a Utah based position.

We believe in an environment that allows you to thrive both personally and professionally. That's why we offer benefits that include:

• Medical, dental, and vision insurance
• Paid time off for vacation, illness, and volunteering
• Retirement savings plan with employer contribution
• Adoption financial assistance
• Paid parental leave
• And much more!

Position Overview

Comagine Health is seeking an Associate Improvement Advisor to support operational, administrative, regulatory, and facility coordination activities within the HSI Utah HUB contract.

An Associate Improvement Advisor will have strong interpersonal skills. The first year the role will be primarily focused on more classic project coordination/administration and then will transition to a role supporting referral coordination for the Hub, so a good growth role for someone earlier in their career.

Key Responsibilities

• Support the UTAH HUB operational workflows, CMS forms processing activities, and operational tracking processes
• Maintain operational records, documentation, tracking systems, and internal databases
• Manage communications and follow-up activities with dialysis facilities, CMS contacts, vendors, help desk teams, and external partners
• Monitor and route communications through shared phone, email, and virtual fax systems
• Support facility onboarding, closure activities, and related operational processes
• Prepare reports, reminders, meeting materials, operational correspondence, and recurring resources
• Coordinate scheduling, Outlook invitations, Zoom meetings, shipment tracking, operational mailings, and meeting logistics
• Assist with workflow documentation, process standardization, and operational support initiatives
• Support department operational priorities, annual meetings, and other team activities as assigned

Preferred Qualifications & Skills

• Strong organizational, communication, customer service, and follow-up skills
• Ability to manage multiple priorities, recurring deadlines, and high-volume workflows with strong attention to detail
• Proficiency with Microsoft Excel, Outlook, and virtual meeting platforms such as Zoom
• Prior healthcare operations experience preferred

Additional Information

• Fully remote position
• Minimal travel, if any, required

Equal Opportunity Employer

Comagine Health is an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive workplace.