Remote Operations Coordinator for Cleaning Services

Infostud Group; United States; A distancia; USD 21.000 - 34.000; Jornada completa

Descripción de la vacante

Power Bright Cleaning is a Chicago-based cleaning company seeking two motivated Administration Officers to join our team and help coordinate daily operations. This remote role requires clear communication with clients and staff, and strong organizational skills to manage multiple tasks in a fast-paced environment.

You will recruit and onboard staff, coordinate schedules, handle inquiries, maintain records, and support management with administrative tasks to keep services running smoothly.

Formación

• Excellent English written and spoken communication.
• Strong computer literacy with email, Microsoft Office/Google Workspace, and other computer-based systems.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple tasks and priorities simultaneously.

Responsabilidades

• Recruit, screen, and assist with onboarding new cleaning staff.
• Serve as the main point of communication between clients, cleaners, and management.
• Coordinate cleaning teams and organize daily assignments and schedules.
• Monitor staff attendance, performance, and availability.
• Handle client requests, questions, concerns, and scheduling changes professionally.
• Communicate work instructions and updates clearly to cleaning teams.
• Follow up with clients to ensure services are completed to the expected standard.
• Address operational issues and find quick, practical solutions.
• Maintain employee and client records and other administrative documentation.
• Use computer systems and company software to manage schedules, communications, and information.
• Support management with day-to-day administrative and operational tasks.
• Help ensure that cleaning teams have everything they need to perform their work efficiently.
• Maintain clear communication between field staff, clients, and office management.

Conocimientos

Excellent English communication

Strong computer literacy

Excellent organizational skills

Time management

Multitasking ability

Team player / Independent worker

Herramientas

Microsoft Office

Google Workspace

Descripción del empleo

Power Bright Cleaning is a Chicago-based cleaning company seeking two motivated Administration Officers to join our team and help coordinate daily operations. This remote role requires clear communication with clients and staff, and strong organizational skills to manage multiple tasks in a fast-paced environment.

You will recruit and onboard staff, coordinate schedules, handle inquiries, maintain records, and support management with administrative tasks to keep services running smoothly.