Operations Coordinator - Power Bright Cleaning

Infostud Group; United States; Remote; USD 21,000 - 34,000; Full time

Job summary

Power Bright Cleaning is a Chicago-based cleaning company seeking two motivated Administration Officers to join our team and help coordinate daily operations. This remote role requires clear communication with clients and staff, and strong organizational skills to manage multiple tasks in a fast-paced environment.

You will recruit and onboard staff, coordinate schedules, handle inquiries, maintain records, and support management with administrative tasks to keep services running smoothly.

Qualifications

• Excellent English written and spoken communication.
• Strong computer literacy with email, Microsoft Office/Google Workspace, and other computer-based systems.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple tasks and priorities simultaneously.

Responsibilities

• Recruit, screen, and assist with onboarding new cleaning staff.
• Serve as the main point of communication between clients, cleaners, and management.
• Coordinate cleaning teams and organize daily assignments and schedules.
• Monitor staff attendance, performance, and availability.
• Handle client requests, questions, concerns, and scheduling changes professionally.
• Communicate work instructions and updates clearly to cleaning teams.
• Follow up with clients to ensure services are completed to the expected standard.
• Address operational issues and find quick, practical solutions.
• Maintain employee and client records and other administrative documentation.
• Use computer systems and company software to manage schedules, communications, and information.
• Support management with day-to-day administrative and operational tasks.
• Help ensure that cleaning teams have everything they need to perform their work efficiently.
• Maintain clear communication between field staff, clients, and office management.

Skills

Excellent English communication

Strong computer literacy

Excellent organizational skills

Time management

Multitasking ability

Team player / Independent worker

Tools

Microsoft Office

Google Workspace

Job description

Power Bright Cleaning is a growing professional cleaning company based in Chicago, providing reliable and high-quality cleaning services to residential and commercial clients. We are currently looking for two motivated and organized Administration Officers to join our team and help coordinate our daily operations.

This is a hands-on administrative and coordination role ideal for someone who is confident communicating with both clients and employees, enjoys working in a fast-paced environment, and can effectively manage multiple tasks at the same time.

Key Responsibilities:

• Recruit, screen, and assist with onboarding new cleaning staff
• Serve as the main point of communication between clients, cleaners, and management
• Coordinate cleaning teams and organize daily assignments and schedules
• Monitor staff attendance, performance, and availability
• Handle client requests, questions, concerns, and scheduling changes professionally
• Communicate work instructions and updates clearly to cleaning teams
• Follow up with clients to ensure services are completed to the expected standard
• Address operational issues and find quick, practical solutions
• Maintain employee and client records and other administrative documentation
• Use computer systems and company software to manage schedules, communications, and information
• Support management with day-to-day administrative and operational tasks
• Help ensure that cleaning teams have everything they need to perform their work efficiently
• Maintain clear communication between field staff, clients, and office management

Requirements:

The ideal candidate will have:

• Excellent English communication skills, both written and spoken
• Strong computer literacy and confidence using email, Microsoft Office/Google Workspace, and other computer-based systems
• Excellent organizational and time-management skills
• Strong communication and interpersonal abilities
• The ability to manage multiple tasks and priorities simultaneously
• A professional, reliable, and problem-solving attitude
• Ability to work independently while also being a strong team player
• Previous experience in administration, scheduling, recruitment, customer service, hospitality, cleaning operations, or a similar coordination role is a plus

Working Hours:

This is a remote position.

Because this position works closely with both clients and cleaning staff, flexibility, responsiveness, and excellent communication are essential.

What We Offer:

• A professional and supportive working environment
• Opportunity to grow within a growing cleaning company
• A role with responsibility and variety
• The opportunity to work directly with clients, employees, and management
• Training and support to help you succeed in the position