Office Coordinator

Gentask Virtual Assistance Services; Town of Florida (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible working hours

Internet allowance after 3 months

Performance incentives

Annual salary increase

Job summary

A service company is looking for an Office Coordinator to manage daily operations, handle sales, and ensure smooth scheduling of cleaning teams. Candidates with experience in the house cleaning industry are preferred. Strong organizational and communication skills are essential. This position offers flexible working hours, internet allowance, performance incentives, and opportunities for annual salary increases.

Qualifications

• Previous experience in the house cleaning industry is highly preferred.
• Strong sales and customer service skills are essential.
• Excellent organizational and time-management abilities required.

Responsibilities

• Manage incoming inquiries from potential clients.
• Follow up with leads and close sales.
• Coordinate with cleaners to confirm schedules.

Skills

Sales skills

Customer service skills

Organizational abilities

Time-management abilities

Communication skills

Proficiency in scheduling software

Tools

CRM tools

Spreadsheets

Job description

We are seeking a detail-oriented and proactive Office Coordinator to join our house cleaning company. The ideal candidate will be responsible for managing incoming leads, closing sales, and handling scheduling tasks to ensure smooth daily operations. Prior experience in the house cleaning industry is highly preferred.

Key Responsibilities:

• Respond to incoming inquiries from potential clients.
• Follow up with leads, provide service information, and close sales.
• Maintain an organized database of leads and conversions.
• Scheduling & Coordination:
  • Manage the booking calendar and assign cleaning teams efficiently.
  • Coordinate with cleaners to confirm schedules and job assignments.
  • Adjust schedules as needed based on client requests and availability.
• Customer Support & Communication:
  • Serve as the primary point of contact for clients regarding bookings, service details, and follow-ups.
  • Address customer concerns and provide solutions in a timely manner.
  • Ensure excellent customer experience by maintaining clear and professional communication.
• Administrative Support:
  • Keep records of customer interactions, payments, and service history.
  • Prepare daily or weekly reports on sales and operations.
  • Assist with other administrative duties as required.

Qualifications & Skills:

• Previous experience in the house cleaning industry is highly preferred.
• Strong sales and customer service skills.
• Excellent organizational and time-management abilities.
• Proficiency in using scheduling software, CRM tools, and spreadsheets.
• Strong verbal and written communication skills.
• Ability to work independently and manage multiple tasks effectively.

Benefits

• Flexible working hours
• Internet allowance after 3 months
• Performance incentives
• Annual salary increase