Remote Cleaning Operations Lead

Placements24; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Fully remote position

Competitive salary package

Remote training & development

Job summary

Placements24 is seeking a Remote Cleaning Operations Coordinator to manage scheduling, resource allocation, and client communications for cleaning services across client sites nationwide.

The role is fully remote, requiring strong organizational skills, attention to detail, and excellent communication. You will coordinate with field teams, monitor metrics, and drive process improvements to ensure high-quality service delivery.

Qualifications

• Proven experience in operations coordination, logistics, or management within cleaning or facilities management.
• Strong understanding of cleaning operations, scheduling, and resource management.
• Excellent organizational and time-management skills, with the ability to multitask.
• Exceptional communication and interpersonal skills, both written and verbal.
• Proficiency in using scheduling software, project management tools, and virtual communication platforms.
• Ability to work independently and as part of a remote team.
• A proactive approach to problem-solving and process improvement.
• Detail-oriented with a strong focus on delivering high-quality service.

Responsibilities

• Coordinate and schedule cleaning staff and resources for client locations remotely.
• Ensure optimal deployment of personnel and equipment to meet service agreements and client needs.
• Act as a primary point of contact for clients regarding service scheduling, updates, and inquiries.
• Collaborate with on-site supervisors to ensure service quality and address operational challenges.
• Monitor performance metrics and generate reports on operational efficiency and client satisfaction.
• Assist in developing and implementing cleaning procedures and best practices.
• Manage communication flows between clients, field teams, and management.
• Maintain accurate records of schedules, staff assignments, and service delivery.
• Troubleshoot and resolve operational issues that arise during service delivery.

Skills

Scheduling software

Remote work

Organizational skills

Communication

Problem solving

Multitasking

Facilities management

Tools

Scheduling software

Project management tools

Virtual communication platforms

Job description

Placements24 is seeking a Remote Cleaning Operations Coordinator to manage scheduling, resource allocation, and client communications for cleaning services across client sites nationwide.

The role is fully remote, requiring strong organizational skills, attention to detail, and excellent communication. You will coordinate with field teams, monitor metrics, and drive process improvements to ensure high-quality service delivery.